Reseller Dealer Application
COREX would like to take this opportunity to thank you for your time and interest.
To become a registered dealer with COREX, you are required to be a reseller, system integrator or other such entity, essentially offering computer equipment and solutions; unfortunately COREX does not sell directly to, or deal with, the public.
COREX will only register entities that have been duly registered with the CIPC and are able to supply proper documentation for the company or a close corporation. The main business trade on the registration documents must state that the nature of the business is a computer reseller or IT solutions provider.
Once you and your company have gone through the approvals, vetting and referrals process, by way of filling out and supplying COREX with a fully completed dealer application form and supplied all the required and necessary supporting documentation, we will proceed with the registration process.
All dealer applications need to have the following accompanying documentation:
• Certified copy of a South Africa I.D. Document or Passport
• Certified Copy of I.D. Documents / Passport from Resident Country (if not South African)
• Cancelled Company Cheque and/or Certified Letter from your Banking Institution
• Copy of the companies CK Documents / Registration documents.
All of COREX’s terms based accounts are insured by Credit Guarantee Insurance Corporation of Africa Ltd. and any terms granted will be subject to a credit limit being authorized and approved by them. Your first payment will have to be either cash, EFT, or supported card payment (Visa / Visa Electron / Mastercard / Maestro). Please note that all credit card transaction fees are at the cost of the customer.
Download Reseller Application
Doing business with COREX
How do I become a reseller?
To become a reseller at COREX, you will need to download the Dealer Application form from our “Become a reseller” page, fill it in and send this through with the requested accompanying documents. COREX requires that you are a Computer Reseller, System Integrator or other such related company to be able to register. The supporting documents required for Sole Prop, CC and (PTY) Ltd companies are slightly different, we request that all supporting documents be supplied regardless of company type. Click here for more information.
Am I required to sign all signature points on the Dealer Application Form?
Yes. For us to accept the forms as complete we require potential resellers to fill in all required information as well as sign any and all points where required, as well as initial all pages. Once this is done the dealer application must be returned to COREX where it will go through the approval, vetting and registration process.
Am I required to send in the original Dealer Application Form?
Yes for legal purposes we do require the original dealer application. For registration purposes we accept copies of the dealer applications and supporting documents; however we do require the original, filled-in form as well as fully legible copies of the supporting documentation. The original documents can either be dropped off at the nearest branch, or can be mailed to the nearest branch. You will find the contact details for each branch on the “Contact Us” page found here
How do I obtain the latest pricelist?
The pricelist is sent out as a pricelist update email, and is also downloadable from the “Reseller Pricelist” page. Please note that this pricelist is for registered resellers only and requires a username and password for access.
How do I get product information and catalogues?
COREX offers a selection of Vendor Product leaflets and catalogues that are updated as often as possible, with a wealth of information about the products and solutions that we distribute. These catalogues are freely available to all and are downloadable from the “Reseller Resources” page.
How do I request a quotation and place an order?
Am I able to register as well as place orders if I am not within South Africa?
Yes. Customers from outside South Africa also need to follow the registration process, and provide supporting documentation that is within the laws and processes of their country of origin. Once registered, customers from outside South Africa can place orders in the same way as this within the borders of South Africa. We do not deliver orders outside the borders of South Africa and a courier service will be required, either your own, or one of our partners. Please also note that any queries regarding South African VAT on orders for customers outside of South Africa can be directed to our Accounts department as this will vary from customer to customer.
How do I obtain specials and promotions?
COREX utilizes a distribution list and all registered customers are on this list by default. If you are a new customer, all you need to do is request with your sales representative to be added to the list. All existing customers are on the distribution list and the list utilizes an opt-out system, should you no longer wish to receive our mailers. Please note that opting out removes you from ALL mailers including the pricelist. There is an opt-out link at the bottom of all electronic communications that COREX sends to its resellers.
Who manages my account at COREX?
How do I collect my order from COREX?
If you have placed an order with COREX, you need only go into the branch where you placed your order, and provide either your registered company name or the COREX order number. Depending on your payment type, you might be required to pay up front for an order or provide proof of payment for an order. COREX also offers other services where you will not be required to come and collect your orders and your order will be delivered or couriered to you.
Do you offer free delivery and when do you deliver?
COREX offers a free delivery service to its clients within a certain distance from and around the branch where the order was placed. There is a pre-set minimum sized order required for delivery to take place, which can be confirmed with your sales representative. Orders placed on the day for delivery can be expected the next day, unless placed before midday, in which case we might be able to deliver on the same day. Your sales account manager will inform you if you are within the delivery area. If you are not, we do have the option of couriering your stock to you.
Do you offer a courier service and how does it work?
COREX offers a courier service that utilizes established and trusted courier companies that operate both inside South Africa and Internationally. Customers outside of our delivery area that would like their stock sent to them will have the option of using our couriers and a nominal courier fee is payable for use of this service unless otherwise arranged with COREX. Customers are able to utilize their own couriers if they prefer and you are not required to use the COREX courier service providers.
What payment options are available and do you offer payment terms?
COREX accepts most forms of payment for stock. Customers are able to pay for stock using cash, as well as cash deposit, bank guaranteed cheque or electronic transfer, which will have to be approved as well as showing in our bank accounts before stock will be released. Customers are able to apply for terms with COREX once they have been trading with COREX for a set period of time. We offer 7 Days, 14 Days and 30 Days from Statement. Our credit facilities are provided in conjunction with Credit Guarantee and all applications have to be approved by them before we will offer terms.
Will I be able to pay for stock with a Debit or Credit Card?
COREX does have the facility to accept debit and credit cards as a form of payment for stock. Please note that bank charges apply for these types of transactions. Currently COREX will accept any Maestro and Visa Electron type debit card as well as any MasterCard or Visa Credit Card. We are able to accept both the older magnetic strip type cards as well as the newer security chip type cards for payments.